If you would like to order a Kirkle rug you can:

• Click on the 'Make a Purchase Enquiry' button on the individual rug page and fill out the form specifying colours, size and shape
• Contact us directly stating which rug you are interested in, specifying colours, size and shape
• Telephone: +64 (0)3 388 3315

Customize colours, size, shape & texture: All of our rugs may be customized allowing you to specify colour, size, shape and even texture to complement your style and interior.

Colour Matching: If you need a specific colour, a yarn sample can be custom dyed.

Wool Samples: If you order a rug, we send colour samples of all individual wool colours used in your rug for approval before final confirmation.

Commissions: Commissions are welcome. If you have something specific in mind, or would like a unique design please contact us.

Pricing: Pricing is based on standard designs, colours, size, materials and structure. For a specific quote please contact us.

Payment: A 50% down payment is required upon confirmation of the order. We accept New Zealand cheques or bank transfers (our preferred payment option).

Delivery: Delivered worldwide, delivery times range between 5 to 10 weeks.

Note: Delays due to customs clearance or internal service are not accounted for. International orders may be subject to import duties or taxes levied by the authorities in your country. These duties, taxes or charges are payable by the receiver.

Refunds: Made-to-order and / or commissioned items are non-refundable, unless there is damage or a defect, in which case we will provide a replacement of the item ordered.